CONTACT INFORMATION

Contact Us — Urban Nova

Last Updated: January 2026

We’re always here to assist you. Whether you have a question about your order, need help choosing the right size, or simply want to share feedback, the Urban Nova team is ready to support you with professionalism and care.

✉️ Customer Support

For inquiries regarding orders, products, shipping, or general questions, please contact us at:

📧 contact@urban-nova.shop

Our team aims to respond within 24–48 business hours.

🕒 Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday & Sunday: Closed

Messages sent during weekends or public holidays will be responded to on the next business day.

📦 Order Support

To help us assist you as quickly as possible, please include:

Your full name
Order number
Photos of the item (if applicable)

Providing these details allows us to resolve your request faster.

🌍 Where We Operate

Urban Nova proudly serves customers across: